An Analysis Based on Marks and Spencer Annual Reports Essay

An Analysis Based on tag and Spencer Annual Reports - Essay ExampleIn 2007, Cash in melt down from continuing operating activities had been change magnitude by 259 one thousand thousand. Cash inflow from continuing operation in 2008 has been decreased by 206.6 million that has reflected a higher working capital outflow. In 2007, there was reduction in cash outflow on leasehold repayments as comp atomic number 18d to 2006 and hence it resulted to an increase in the working capital which was accounted to be 114.1 million. Non Financial Performance attach and Spencers stores in UK are highly sophisticated and are established in such a route that it can offer most expedient shopping to the customers. According to the a la mode(p) survey Over 21 million commonwealth visit Marks and Spencers stores each week is highly important in a fluctuating commercialise where competition among groceries and other large crustal plate retailers are fierce (Your M&S- 2008) Amenities including vehi cles parking and restaurants are available at its most stores. most 300 Marks and Spencer stores in UK are equipped with trip up cameras that can record the number of people who visit the stores. It is helpful to establish the ratios between the visits numbers and sales. The yearly report expand its strategies that it is changed and technologies are upgraded in order to capture customer footfall more accurately. Marks and Spencer has introduced thermal experience cameras in its stores that are more sensitive in picking up flow of individuals and separating groups of people as they walk into the stores (Your M&S-2008). The annual reports also indicate that Mystery Shopping scheme is another way utilise by Marks and Spencer in order to evaluate the service qualities and convenient shopping... This essay stresses that Marks and Spencers stores in UK are highly sophisticated and are established in such a way that it can offer most convenient shopping to the customers. According to the latest survey Over 21 million people visit Marks and Spencers stores each week is highly important in a fluctuating market where competition among groceries and other large scale retailers are fierce (Your M&S- 2008) Amenities including vehicles parking and restaurants are available at its most stores. Around 300 Marks and Spencer stores in UK are equipped with entrance cameras that can record the number of people who visit the stores. It is helpful to establish the ratios between the visits numbers and sales. As the paper declares the annual report details its strategies that it is changed and technologies are upgraded in order to capture customer footfall more accurately. Marks and Spencer has introduced thermal image cameras in its stores that are more sensitive in picking up flow of individuals and separating groups of people as they walk into the stores. The annual reports also indicate that Mystery Shopping strategy is another way used by Marks and Spencer in order to eva luate the service qualities and convenient shopping possibilities. Each of the stores leave alone be anonymously visited once a month by the experts. Marks and Spencer has created a broad plan of attack towards customer orientation programs. Marks and Spencers new manifesto campaign goes a step but by introducing powerful messages on provenance and healthy eating.